Dropbox Head Responds To Snowden Claims About Privacy

When asked for its response to Edward Snowden's claims that "Dropbox is hostile to privacy", Dropbox told The INQUIRER that users concerned about privacy should add their own encryption. The firm warned however that if users do, not all of the service's features will work. Head of Product at Dropbox for Business Ilya Fushman says: "We have data encrypted on our servers. We think of encryption beyond that as a users choice. If you look at our third-party developer ecosystem you'll find many client-side encryption apps....It's hard to do things like rich document rendering if they're client-side encrypted. Search is also difficult, we can't index the content of files. Finally, we need users to understand that if they use client-side encryption and lose the password, we can't then help them recover those files."